Wine Club Policies & FAQ

Important Member Details:

Our membership commitment is one year, or the equivalent amount of bottles (1 case Friends, 2 cases Family.) Your membership will continue automatically from release to release unless we are notified otherwise. Our releases are billed on the first Friday of every release month (February, May, September & November.) We require requests for holds or cancellations be received by the 25th of the month prior to billing. Please see our Events Calendar for lists of parties, dates and deadlines and call our tasting room (ph: 503-852-7050) with any assistance you need regarding your membership.

For out of state wine club members:

If you are not regularly home during business hours, we strongly encourage you to ship your wines to your work or a business address, as an adult signature is required no matter where you ship your wine. If an adult is not at available to sign at the time of delivery, they will not leave it at your door. UPS customer service can help you hold or reroute your package to another address, the nearest UPS regional distribution facility or UPS store for an small additional. If after the the 3rd delivery attempt your package was unable to be delivered it will automatically be returned to us.  If in the event this happens please notify us so we can go over the options for re-shipping your package.

You can always choose to have your packages regularly shipped to your nearest UPS store location, where it will be signed for and held for you until you are able to pick it up at your convenience. To find out if there is a UPS store near you, click here.

 

Frequently Asked Questions:

 

When will I be billed for my wine club allotment?

A: You will see charges for your wine club allotment process on the first Friday of every release month, February, May, September and November.

How can I update my information on file (Credit Card/ Shipping Address/ Billing Address?)

A: You can update your billing and shipping addresses and credit card information by visiting the Sign In page on our website. Login using the email address associated with your membership. If you have not logged in before visit our Forgot Password link to have your password reset via email. Please contact our tasting room (ph: 503-852-7050) with any questions about updating your information!

How much will my membership cost?

A: Our membership itself has no fee, we only charge you for the quarterly bottles of wine in each release minus your discount of course! Each allotment of wine will be slightly different depending on which bottles are chosen for the release, but they usually range from $85-$105 for Friends (3 bottles) and $155-$195 for Family (6 bottles.)

When can I pick up my wine?

A: You can pick-up your club wines any time after billing has occurred. We are open 7 days a week from 11am-5pm so just find a time that works for you and come relax at the vineyard and enjoy some wine tasting! We always host at least one special complimentary release party with each allotment so make sure to check our Events Calendar to see if you’re free to RSVP!

I’m not able it to the winery to pick¬† up my wine for a few months, will you store it for me?

A: We store wine club allotments for a maximum of 9 months for our club members. In the event you are unable to pick up your wine within this time-frame, please call us to make special arrangements or to have your wine shipped.

Can I select my wines?

A: Our wine club allotments are specially chosen by our winemaker each release with selections that are new to you and ready to be enjoyed!

I prefer white wine, can I get all whites in my wine club?

A: At this time we do not offer an all whites wine club allotment. Our seasonal releases always feature 1 white wine, 1 bold red wine and 1 Pinot Noir for Friends, double each for Family. If you prefer to drink whites most of the time we encourage you to use your Friends or Family discount on extra bottles of your favorite white wines to enjoy!

Can I substitute my wines?

A: Due to our small production levels, in most circumstances we are not able to substitute wines within a wine allotment. Many of our bottlings are so small they are made just for you! Occasionally you may receive a wine that you’re not completely in love with and that’s okay. These bottles still make fantastic gifts and wines to take or serve at dinner parties. In our experience there is always an excuse to share wine and plenty of people who will enjoy it, we promise!

Will I get my member discount online?

A: Yes! Our website will automatically recognize you as a member and allow you to purchase members exclusive bottles and receive your member discount. You will need to use the primary email address associated with your membership to login. If you have never logged in before visit our Forgot Password link to have your password reset in our system.

Can I gift my wine club allotment to someone else and have it shipped?

A: Absolutely! We will be happy to send your wines to anyone you’d like as long as they are 21 years or older. We can ship to most states and will be happy to go over details with you. Call our tasting room (ph: 503-852-7050) any time to make arrangements!

My circumstances have changed, can I cancel my membership?

A: As long as the minimum member commitment has been met (1 year OR 1 case for Friends/ 2 cases Family), we are happy to cancel your membership. Please keep in mind that our cancellation deadline is the 25th of the month prior to billing with billing months being February, May, September and November. If in the event you notify us past the cancellation deadline or after an allotment has been billed, we will cancel your membership going forward into the next allotment.

 

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